Articles written by Lisa Bjurstrom

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About me - Lisa Bjurstrom

I am a working mother with 2 young boys. I have a bachelor's degree in Organizational Communications, and have taken other classes and seminars though my employers in business and employment screening. While my original plan was to move into the journalism

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Jobs & Careers > Jobs & Careers (Other) Should people be selected for a job based only on their interview performance?: 4 of 44
Should one meeting determine your future or the future of a company? A job interview is a difficult, but important, meeting in the selection process. This is evidenced by the many articles on the Internet giving advice on the task. However, so many factors come to play before, during and after the interview that companies ar... More..
Creative Writing > Poetry Poetry: Meaning of life: 17 of 162
Be like the rivers Running fast and strong They pick up a little bit of everything And carry it further along Don't be like the standing water With algae growing on the top of it You need to keep moving and learning To find where your life will fit The philosopher told me this From the kitchen we used to work at And I k... More..
Creative Writing > Memoirs Memoirs: Domestic violence: 7 of 35
"Let's go, boys." I ushered my two kids out of the Gymboree with their school clothes. My youngest was still looking in his bag, not really watching where we were going. I put a hand behind each of them to guide them in the right direction. "We'll wait for dad in the Food Court." The boys and I bought a Cinnabon with milk and... More..
Society & Lifestyle > Mythology & Folklore How do superstitions originate?: 4 of 17
Superstitions are prevalent in everyday life. One may find even the most intelligent person will have superstitions regarding one thing or another. From the elderly to the very young, people's actions show how a simple coincidence formed a belief based on limited knowledge and this belief carried though generations. Though we... More..
Business > Customer Management What is customer service?: 7 of 19
How can I help you? These are the words spoken multiple times daily by customer service professionals around the world. While it is not only the customer service representatives who perform the task, they are the ones we look to in order to have our needs met. In today's global marketplace, customer service has grown int... More..
Business > Customer Management Is the customer always right?: 2 of 5
Who should determine right or wrong in customer care situations? Should one person make that judgment call? And, is it truly wise to do business as if the customer is always right? As businesses are putting more emphasis on customer service, it is important to scrutinize this idea and it's effects. The goal of the customer... More..
Hobbies & Games > Holiday Crafts Thanksgiving craft projects for toddlers: 4 of 8
Children always want to be a part of what's happening, and Thanksgiving is no exception. Even the toddlers can be involved with the preparation in a way that will showcase their creative side and be a meaningful contribution to your Thanksgiving celebration. Indian corn, turkeys and placemats are all visible during this speci... More..
Celebrations & Holidays > Thanksgiving Thanksgiving facts: Food of the first Thanksgiving: 7 of 12
The traditional Thanksgiving dinner we hold today is quite different than what was served at Plymouth Colony in 1621. The turkey, mashed potatoes, cranberry sauce and pumpkin pie was not available to the Pilgrims. The survivors from the Mayflower were taught to live off the land by their Wampanoag Indian neighbors, Tisquantum... More..
Business > Customer Management How to deal with customer complaints: 5 of 8
Debbie worked in customer service for the same company for 16 years. She knew the product, the supply chain, and the people. Then, out of nowhere, she was let go. The whole customer service group was let go in favor of having a 3rd party call center do the work. After a few months, she was asked to come back, along with only... More..
Business > Leadership Strategies Empowerment as a corporate culture: 2 of 3
Empowerment is a culture worth striving for within many corporations. It is the ideal for most forward-thinking managers. Most supervisors would like their employees to feel empowered, but how does a corporation know that they have achieved this sought-after goal? This answer can be found in the actions and the attitude of th... More..