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About me - Pat Lunsford

Hi there. I'm Pat Lunsford, Climate Change Steward. Writing has always been one of my passions and getting published was only a distant dream. However, Helium has turned my dream into reality. When the magazine arrived with my first published article, you

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Business > General Management Qualities of a successful manager
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Business reflects management and successful managers are those who achieve results from their subordinates. The qualities of a successful manager include honesty, commitment, sense of fairness, excellent planner, stamina, and a good negotiator. However, the most important quality of a successful manager is integrity, strivin... More..

Business > Business News & Issues Are you prepared for an emergency?
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Considering the fact that there is so much unrest in the world along with our weak economy plus climate change and everything associated with 2012; everyone should be preparing for whatever emergency their particular area may be prone to. Each of us should already have a supply of food and water for a short term disaster eve... More..

Business > Small & Home Business When starting a home business is a bad idea
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Having a home based business to most people, represents freedom in many areas. But all too often so many jump head first into a home based business, not knowing a thing about what they're doing, resulting in complete and total failure. It is a bad idea to start a home based business before you have thoroughly researched ever... More..

Business > Human Resources The effect of incompetence on customer service
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Why are employees in the customer service industry so incompetent today? There are several reasons I'm sure, but I think the motto "the customer is always right" is no longer encouraged or taught to employees by management. Furthermore, I think employees today have to deal with a large volume of complaints and requests and t... More..

Business > Customer Management Ways to effectively lament to customer service
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Whether it's customer service, or employer, family, or friend, there's a right and a wrong way to deal with any situation. However, when it comes to customer service, one thing you need to keep in mind is that the person you will talk to has more than likely already been chewed out, and verbally insulted by those before you.... More..

Business > Small & Home Business Ways to generate extra income online
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Easy ways to generate extra income online are right at your fingertips. Making money online is something that millions do every day. There are a number of people who make their entire living online. But making extra cash is certainly a possibility for just about anyone, and you don't necessarily need any special skills. Gett... More..

Business > Entrepreneurial Spirit How community outreach can help your company grow
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McFadden is the biggest law firm in the tri-state area and while attending a local charity drive, I happened to meet Mr. McFadden in person. Having recently started my new company, I asked him what led to his success and without hesitation he said, "Getting involved in the community." Baseball had always been my favorite spo... More..

Business > Small & Home Business The pros and cons of relatives going into business together
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Going into business with relatives is risky because business (money) and friends, or family, does not mix well at all. Even something as trivial as a family yard sale can lead to years of harsh feelings between relatives. Imagine the damage that could be done by a substantial business venture. If it fails, more than likely, ... More..

Business > Starting an Online Business How to find FEIN and tax ID numbers
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There was a time when the best way to verify employer identification numbers (EIN) was to contact the business, and once you were redirected about a half dozen times, you may or may not get it. However, there is a website which enables you to search millions of records from private to government at, http://www.feinsearch.com... More..

Business > Leadership Strategies As a manager, is it important for your employees to like you?Smallicon
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As a manager, it is not important for your employees to like you, but it is imperative that they respect you. Every good manager knows they cannot be friends with their employees because it causes a number of problems. When an employee makes a mistake, a reprimand has to come from the manager. Friendship and business do not ... More..

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