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Travel > Other Accommodations Various departments in a hotel and what they do: 1 of 2

Various hotel Departments Each department in the hotel has a role to play in delivering quality services and products to its guests. And to provide these products and services, the hotel has been broken down into various sections and each department has a set of specific tasks to undertake in order to please the guests. Belo...
Society & Lifestyle > Asian Culture Had Sri Lanka a great civilization before the arrival of king Vijaya?: 1 of 1

More than two thousand years ago, there lived in Northern India a king whose name was Sinha-bahu. He was so called because his father was said to have been a sinha or lion; which means only that the father was a bold, bad man, of lower rank than the princess whom he married; or that he belonged to a different race. In the sa...
Travel > Travel Planning & Advice A guide to terminology used in the tourism Industry: 1 of 1

Terminology Used in the Tourism Industry 1. Brochure: a printed folder unfolding a tour or a package and specifying the conditions of the offering. 2. Carrier: Any association that deals in transporting passengers or goods. 3. Blackout Period: Specifies dates that a cut-rate or promotional airfare is not existing. 4. Commiss...
Travel > Accommodation Tips & Advice Different types of accommodation in the hospitality industry: 1 of 1

KINDS OF ACCOMMODATION Hotels - Can be classified into star system (1-7). A structure that provides sleeping accommodation to travelers and that usually features dining facilities and daily housekeeping service Resorts - Cater primarily to leisure travelers. Generally found in four environments: at the beach, near ski areas,...
Business > Customer Management What is customer service?: 17 of 24

Understanding Customer Care It used to be that organizations wanted only to provide the goods that customers wanted at a price they were ready to pay, and success was to some extent assured. With ever mounting choices, today's customers place more importance on customer care, how service providers take care of the customers....