Channel Button

About me - Nicole Long

I am a customer service expert after having worked in the field for my entire working career. I have worked for several top consumer goods companies where customer service is key. I also have my Bachelor of Art degree in Economics. My degree allows me to see

+ more bio information
Relationships & Family > Family Dysfunction Dealing with anger in the family
1 of 9

The familiar sound of a slamming bedroom door quickly followed by an "I hate you!". This is how arguments almost always ended when my two sisters and I were younger. Usually, proceeding this explosion, it started with a disagreement that was followed by multiple phone calls to Mom at work. And then the levy would break and th... More..

Celebrations & Holidays > Wedding Budget How to save money on your wedding cake
3 of 18

Your planning the most magical day of your life, of course you want everything to be perfect. Many brides spend hours pouring over the bridal magazines imagining what it will be like and planning for it. The expense of a wedding is really based on what your dream wedding is. For some brides, they will stop at nothing to have ... More..

Business > Customer Management Customer service complaints: How to be heard
1 of 5

There isn't one company out there that enjoys hearing complaints about their product or service. Companies, however, rely on the feedback of their customers to evaluate and redefine their business strategies, now more than ever. These complaints can turn into a huge resource tank if taken care of properly and handled in the c... More..

Education > College Courses & Majors Choosing your major in college
5 of 15

So, you've decided where you're going to college and for a while all seems well. You have probably been thinking about what major you will pursue. It's at this point where the road for some is easy and for others it takes many twists and turns. Some students know early on what their major will be. They grew up wanting to be a... More..

Business > Customer Management How to handle the angry customer
2 of 5

You get the feeling it's going to be an alright day, and that's when it happens. You can't barely introduce yourself and you're already being shouted at. "Don't you realize this ruined my life?" "I needed that today!", all familiar phrases that are in the common repertoire of the angry customer. It just knocks you right off y... More..

Business > Business (Other) Ways to deal with inappropriate advances from your boss
2 of 5

You navigate your office much like a war zone. You don't go down that hallway or go to that break room because you're afraid of who you'll run into. This is most often the first attempt at dealing with inappropriate advances from a boss. You try to avoid running into that person at all costs. Avoidance is certainly an admirab... More..

Health & Fitness > Nicotine Dependence Best reasons to quit smoking
20 of 37

My Uncle didn't look anything like the man I remembered even a few short months prior. I remember sitting and thinking about how much alike we were. We both were opinionated, intelligent(not bragging there), and strong. I'm not really sure why he started smoking or why I started smoking even. All of a sudden it was just a cru... More..

Business > Office The problems associated with telecommuting
5 of 8

What a life. You only have to get a shower in the morning if you feel like it, you can stay in your pajamas all day, you rarely have to fill the gas tank up again! This is only part of the life of a telecommuter, and it is short lived. The benefits of working from home are certainly great in some aspects. You save 2 hours a d... More..

Politics, News & Issues > US Economy When the state of the economy hits home
79 of 105

We all are watching the state of the economy unfold before our eyes. You can't turn on any news channel without hearing about unemployment rates, foreclosure rates, and stock market losses. It seems to be the only news stories running are those concerning the economy.Some people are lucky enough to have not experienced any of... More..

Business > Customer Management What is customer service?
15 of 19

Customer service should be a major focus for all companies, especially in the current economy, and is the way a customer is treated throughout the purchasing experience. The corporation's goal should be to utilize customer service to increase the level of satisfaction the customer feels with the product or service provided. A... More..

What is Helium? | Buy Web Content | Contact Us | Privacy | User agreement | DMCA | User Tools | Help | Community | Helium’s Official Blog | Link to Helium

Copyright © 2002-2009 Helium, Inc. All rights reserved.

Helium, Inc.
200 Brickstone Square Andover, MA 01810 USA