Uneducated. Unpracticed. Hack.
The big corporations are hurting because of call centers? Watch me care. The people that get frustrated when they don't get the easy answers they crave are the lazy stupid one. Why learn this myself when I can ask someone else to just give me the answer? Of course call centers are hurting big corporations, they're enabling the people that'll one day work for them become even more helpless. The world is a capitalistic society and makes money for doing less. You don't get anymore more, "less" than a call center. In a tech support capacity the agents on the phone are trained to know only thei...
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Member since: May 2008
Articles Written: 8