Hmm, customer service? The concept of taking time to help your customer, making them happy they decided to patronize your establishment. Pretty straightforward. Unfortunately, it's become almost legend in some places; a myth of people going the extra step to make the customer happy or at least satisfied. A lot of us have horror stories about rude restaurant servers, obnoxious telephone representatives. It makes me wonder sometimes if I missed the obituary in the newspaper and customer service is truly dead. Then something happens to restore my faith in the future of humanity. I remember wh...
More..Patrice S
Member since: April 2008
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