About me - Jeff Tompkins
About me
Jeff Tompkins is a freelance writer from Charleston, S.C. His articles have appeared on the Reuters news wire, Chicago Sun-Times, Nielsen and Charleston's Free Time. BLOG: http://www.jefftompkins.blogspot.com
Featured article by Jeff Tompkins
- Business > Human Resources What ever happened to customer service?
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I'm sure we all have warm memories of the day when it was possible to call a company and an actual member of the human species would answer the phone by saying, "Thank you for calling [company name]. How may I direct your call?" That day is history. In fact, I just checked the Bureau of Labor Statistics webpage and that day was Wednesday, September 27, 1995. In the era of automation, when nearly everything is done by computer or some other electronic device, even phone calls are answered by machines. All of this is to ensure that we, the consumers, receive more efficient customer service. ...
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Jeff Tompkins
My credentials
Member since: April 2008
- Helium Charter Member
My stats
Articles Written: 10
Recent articles
- What ever happened to customer service?
- US elections 2008 political satire: Obama wins four primaries and Hillary wins over Ann Coulter
- Political satire: Overview of the US 2008 election
- Satire: National security
- The Oscars: A sham or not
- Television show reviews: Assessing dating shows
- Memoir: Job interview horror stories
- Are our schools preparing our children for the future?
- Choosing the 2008 Presidential candidate
- Computer humor
My channels
- Business ( 1 )
- Creative Writing ( 3 )
- Education ( 1 )
- Entertainment ( 2 )
- Politics, News & Issues ( 3 )
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