: About Me

Kelly is the second daughter of Doreen and Frank, born in 1980 on a freak snowy June day in a place called North Bay, Ontario. She's lived in such cities as Ottawa, Toronto, Winnipeg, Colorado Springs, Edmond, Calgary, Smithers and, most recently, Vancouver. In high school she was voted 'Most Likely to be a Rodeo Clown' and has not yet lived up to her peer expectations. Kelly has one houseplant and a fear of big fruit. She loves coffee, good music, bad dancing, and finding quality things to laugh at. Kelly wishes more than anything that she could be closer to her family.

I know too much about ...

wine hangovers

My parents always told me ...

alcohol is poison

My favorite memory ...

the random 2003 family road trip to Graceland

Why I write ...

someone told me it might cure my condition

My best moment ...

I'm sure it's coming soon...

My inspiration ...

the bottle

Business > Marketing How to get better acquainted with your customers

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HOW TO GET BETTER ACQUAINTED WITH YOUR CUSTOMERS Well, you've gone and done something right - you have customers coming in through your door and they're actively supporting your business. Great! Yes, great - but who are these people? Getting better acquainted with your customers is smart on many essential levels and doing so could very well be the best investment in your company's longevity, ever. As complex as humans are - our needs are very simple. People want to feel valued. If you're not a robot, you can understand this. I worked at a coffee shop for three years in my early twenties. W...

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