: About Me

I am a full-time medical transcriptionist who has created her own style in transcribing medical reports. I have taken that same sense of style and applied it to freelance writing. I have written newsletter articles, short stories, poetry, and wonderful letters that the recipients have kept for years on end. I have always been very outspoken and found that even at a young age I enjoyed putting my thoughts on paper. Now with a little more age, a lot more maturity, and the discovery of this website I find that I can make my opinions known in a much broader spectrum. Every time I write not only do I share a little bit of myself, I gain a little more knowledge, which in turn creates wisdom!

I am excited to be a part of this site. I am free to express myself, share my thoughts and ideas, debate different topics, and read and rate articles of all types written by people from all walks of life. Helium is a great place for me to expand my horizons and broaden my knowledge. I am having a ball writing, reading, and learning!

My passion is ...

Living

I know too much about ...

Heartache

My parents always told me ...

Speaking when entering a room is the cheapest thing you can do - it doesn't cost you a thing!

My childhood ambition ...

To be a singer

My favorite memory ...

Learning from my grandfather

Why I write ...

Because it sets me free

What I am reading/watching/listening to ...

Who You Are When No One's Looking

My first job ...

Taking catalog orders

My best moment ...

Being up front with myself about who I really am

My inspiration ...

Learning how to be the best me I can be

Business > Customer Management Customer service inquiries: Benefits of good record-keeping

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How To Keep Records That Work To Your Benefit Customer service is a dying breed - everywhere you look in each and every industry. We can find examples of this at the grocery store, where virtually every checkout stand is "self check". We see it at our favorite fast food restaurants. We particularly see it at those businesses (who by the way could not be in business without us) such as banks, phone companies, electric companies, Internet service providers, and cable companies. In placing customer service calls we have been have introduced to the "wonderful world of automation". You go throu...

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• Medical Paraprofessional
• Helium Charter Member