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About me - Doron Levy

Doron Levy started working in the retail industry more than 15 years ago. Through his experiences he has come to understand the meaning of excellent customer service. He also understands how critical excellent customer service is to the bottom line of any

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Politics, News & Issues > Economic News Reasons for raising the minimum wage
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Any business that is dependent on customers will tell you that a huge portion of their expenses is the cost of labor. Minimum wages are on the rise in an effort to increase the standard of living of low-wage workers. Socially, this has a positive impact by improving the quality of life for this part of the unskilled labor wo... More..

Business > Staffing Issues Hiring managers: How to find the right candidate
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Quality Hiring for Customer Service Hiring for customer service can be a daunting task for any business. How do you go about finding the right candidate? What should you look for in a potential customer service representative? Is it enough to have a warm body at the register or answering the phones? Customer service is the o... More..

Business > Customer Management Tips to coping with difficult customers
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Imagine someone rolls up beside you. The two of you are in really close proximity of each other.. The other person glances over at you with a sneer on their face and you can feel the tension. You feel like the urge to move but you can't. You are blocked in. There is not enough room to move. The other person tells you to get ... More..

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