: About Me

I am a middle-aged man with a wonderful wife living in Northern New Jersey. I am  a paramedic and fancy becoming a professional writer. I have a degree in both political science and religion, so I write frequently on those topics. I have a masters degree in education so I also will write on that.

The past time that has consumed my free time for over 30 years is as an emergency service volunteer. I have been in emergency communications both in the field and as a 911 telecommunicator. I have been a volunteer EMT for 20 years and it is now my full time career as I look for a paramedic job. This is something that has colored most of what I do and most of my writing.

I hope you enjoy what I have to say, or that it, at least, makes you think. I would welcome feedback and discussion and have a blog entitled, Common Man Digest. The link is listed here and I hope you will take a moment to read what else I've written.

I also do some part-time consulting for small and medium-sized businesses and have another blog devoted to helping them.  It is called, Common Man Customer Service, and the link is listed here.  Please check it out.

If you are a publisher and like what you read, PLEASE contact me at the e-mail provided on my blog.

My passion is ...

Emergency Services

My childhood ambition ...

to be President of the United States

Why I write ...

because I have things to say.

My first job ...

on the line at Roy Rogers Family Restaurant.

Personal Finance > Spending & Saving (Other) How to get better customer service by being a better customer

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While it is ultimately the vendor's responsibility to provide excellent customer service, there are some things that you can do to improve your chances for getting it.  As a customer, it pays to be knowledgeable about what you are looking for, responsive to the person assisting you, and most of all, polite. Many people have had the experience of asking a child what they want for lunch and have gotten the reply, "I don't know."  You know how exasperating that can be when you aren't even given a starting point.  The same will be true of the salesperson who approaches you and r...

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• Marketplace Approved Writer
• Paramedic
• EMT
• Helium Charter Member