: About Me

I am a completely novice writer, who *thinks* that I am pretty good. (Reality may be something different :)). I am into technology and sports, and of course, my family.

My passion is ...

my family, sports, and technology

I know too much about ...

football

My parents always told me ...

to eat my vegetables?

My childhood ambition ...

to be a veterinarian or a football player

My favorite memory ...

going to Jamaica with my wife and a Vikings game with my son

Why I write ...

I like to get some down "on paper..."

What I am reading/watching/listening to ...

love to read non-fiction/biographies/ESPN/alternative rock

My first job ...

paperboy

My best moment ...

watching my children being born

My inspiration ...

my kids

Business > Human Resources What ever happened to customer service?

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What ever happened to customer service? The days when calling on the electric company, the cable company, the phone company or the credit card company meant that you were greeted in a consistent manner. A manner where you felt like you were important, and the issue you had was important. And this issue could be resolved to the satisfaction of both parties. These days, it is just a struggle to get to a person who seemingly cares and then will do something about your issue. I think the problem has been a slow creep, as big business has had growing demands to improve the bottom line. Both hir...

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