My name is Susan. I'm 18 years old and a senior in high school.

Jobs & Careers > Occupations (Other) Testimonies: Working in retail

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Before I started my first job at Petsmart, I had always heard people talk about how difficult and stressful it is to work in retail. My Mom especially would tell me about times that she wanted to just jump over the counter and strangle some of the customers she ahd to deal with when she worked retail as a teenager. However, even after hearing all of these stories, I never imagined it could really be all that bad. When I first started working at Petsmart, I didn't notice anything that really bothered me. I had a few customers here and there that wouldn't seem too friendly, but no one too rud...

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