Dale Eilerman operates Conflict Solutions Ohio, LLC working with individuals and organizations to improve performance. He specializes in the dynamics associated with the management of differences and conflict and provides personal counseling, consultation, training, conflict coaching, team-building, and conciliation work including mediation. Dale earned a Masters Degree in Counseling from the University of Dayton and a Liberal Arts degree from Earlham College. He is a part-time instructor at both the University of Dayton and Wright State University as well as the Director of Organizational Learning for a behavioral health organization.

Business > Human Resources Lessons in change management

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The Art of Disagreement

Most of us would likely say that we do not care to be around disagreeable people. This choice of behavior is typically discouraged in organizations as being disruptive and unsettling. It can generate negative emotional reactions and a sense that the disagreeable person is being uncooperative and is not "on board". However the act of disagreeing is essential to identify problems, provide contrary perspectives, consider alternatives and make changes. What we need to recognize is that there is a skill and "art" in offering a disagreement that plays an important p...

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