Hotel consultant based in Geneva, Switzerland with over 20 years experience in hotel management and consulting in Europe, the US and the Middle East.
www.htc-consult.com
In reading some of the postings regarding the Iran situation, I am dumbstruck at the lack of understanding of the realities concerning any potential invasion of the country. First of all, regardless of whether some respondents feel that America has troops well placed in countries around Iran, experience in Iraq should tell y... More..
As a non-American it is important at the outset to make it clear that when any nation sends its troops into conflict, the citizens of that country should support its men and women in the field. This should happen regardless of the rights and wrongs of the situation at hand. In democracies, troops do not make the political de... More..
Previous writers on this topic have admirably identified the historic, political and religious components that contribute to the difference in beliefs between the communities in Northern Ireland. However, when exploring present differences 'across the divide' one aspect is often overlooked in the debate and that relates to t... More..
Previous writers on this topic have identified a host of features that define the 'world class' hotel and the range and diversity of features described are commendable. However, one key feature has received less attention in other articles, namely, the service culture. When you compare hotels within any particular grade, or ... More..
As other writers have illustrated, discussing the legacy of someone still in power is difficult, as it is only through the passage of time that one can truly determine an individuals lasting impact. However, exceptions can be made in the case of Dubya, for he has failed so miserably in both domestic and international terms d... More..
Conflict is a natural feature of human interactions. In any group, there will always be factors that arise which lead to conflict, such as clashes of personality, differences of opinions, or contrasting beliefs and values. In particular, the workplace with its time pressures, deadlines and range of personalities is the perfe... More..
Hotel Star Grading systems are deceptive for a number of reasons and as such caution should be exercised when traveling internationally. First, there is no internationally accepted common grading system and this poses significant problems when choosing hotels, particularly at the lower grades. Consequently, comparison on the... More..
Speculation regarding whether Hitler could have won the war is interesting and the writers on this subject so far have offered many worthwhile hypotheses. It is clear that Germany could have won the war and indeed probably should have done so were it not for poor tactical planning, over-extension and simply through making th... More..
Criticizing the US does not automatically mean that one is anti-American. Sadly, many Americans today don't share this view and seem to avoid dealing with the substantive issues within valid criticisms by labeling those who criticize the US as being against American values and ideals. As a European, who grew up in the States... More..
Memorable customer service in many companies is a myth and the reality facing most consumers is constantly having to deal with incompetent, or worse, indifferent service personnel on a daily basis. Immediately, making such a sweeping statement will lead to accusations of generalization being hurled in my direction by some re... More..
Enda Larkin
Articles Written: 14
Writers Invited: 1