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Relationships & Family > Communication Skills Communication skills: Personal courage and conflict resolution at work: 8 of 11

Conflict is a natural feature of human interactions. In any group, there will always be factors that arise which lead to conflict, such as clashes of personality, differences of opinions, or contrasting beliefs and values. In particular, the workplace with its time pressures, deadlines and range of personalities is the perfect environment for conflict to arise. Given its predominance in some workplaces, it is useful for those of you out there who are leaders at work to think about how you currently resolve conflict. No matter how good a leader you are, conflict will still occur in your tea...
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