The trend toward outsourcing service jobs 4 Articles

by Teague Harper

Are American workers vulnerable? I think so and what follows is an outline of one of our most worrisome economic problems. In 2003, in the huge technology company where I worked, we could handle an inbound service cal...read more

by Gage Steel

~Made in America. . . or NOT~ Gone are the days of plowing your field and reaping what you sow. Unfortunately, tilling your fields, and taking what you have grown down to the farmers market to trade for beef, or pork, ...read more

by Angela Russell

I am so sick of customer service representatives from India! If I buy a product in the United States, and use the product here, why must I be transferred to India to speak to someone about the product? I know, labor is che...read more

by Linda Sunkle-Pierucki

The "trend" toward outsourcing service jobs has become more than a trend-it is now a religion. Every manager knows, without blinking an eye, that outsourcing service jobs will pad the bottom line, at least until next quar...read more