"COURTESY CLEANUP ON AISLE SIX!" What has happened to common courtesy? Ask anybody who works in retailing, and you may receive similar responses. Although some customers do go out of their ways to be courteous and co...read more
by Holly Rogers
Customer service can be difficult to achieve at times, considering how inconsiderate so many customers can be. Working in retail requires so much patience, and so many people underestimate how difficult that patience can b...read more
Shopping is meant to be a fun trip for all those involved. Getting a great deal is only half the battle. The other part is practicing good shopping etiquette. Contrary to popular belief, the customer is not always right. Y...read more
by Susan Varden
Once upon a time way back when and long ago when one would go into a shop that say specialized in automotive parts one could get a straight answer from the person behind the counter. Now a days I personally find that the ...read more
Shopping etiquette can be summed up in one word: empathy. The Encarta Dictionary defines empathy as "the ability to identify with and understand somebody else's feelings or difficulties". As a former deli counter employ...read more
You expect to be treated fairly and fast when you are running your errands, right? So why not show the same respect and fairness to the people helping you with them. Having worked for a long time in a retail environment, I...read more
by Katie Zoet
As a person who has lived anywhere from a 300 person small town in Missouri, to a city as grand as Minneapolis/St. Paul, Mn. Seeing the dramatic change in shopping etiquette has never been so clear. Watching the home tow...read more
Something strange can happen when we are out shopping or in a public place where we require service. We get to the checkout desk, and before us is a person who we recognize as being there to serve us. Thats not so strange....read more
"Do unto others as you would have them do unto to you!" We are all familiar with this verse and most people would say they put these words into action. However, increasingly the feedback from people in customer service is...read more
Be polite at all times and follow the golden rule. This is the best piece of shopping advice I can give. Always consider the employee's situation, and consider how you would like to be treated if you were in their situati...read more
by Walter Ryan
Does this really just apply to shopping etiquette? Shouldn't we be respectful anytime someone extends themselves to our benefit? Isn't respect for a lowly employee, a given? Aren't their hourly minimum wage lives bad en...read more
by Amy Gunn
I've always said that everyone should have the chance to work in food service, retail, and public service for at least a day. If they did, they would finally appreciate all the work that goes into such positions. I have ...read more
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