How firing some customers can lead to greater revenue

by Ronald Manalastas

Firing customers to experience increased revenues? What an intriguing thought! The customer is king. The customer is always right. Let's do it in the way the customer wants it. Lifetime customer relationship, that's our...read more

by C.V.Rajan

Have you heard about Parato's law? It is an interesting hypothesis connected with a ratio 80:20 that can be applied to many aspects of life. Some examples: - 80% of your expenses will normally be accounted by 20% of ...read more

by Harriet Winningham

How can firing some customers lead to greater revenue. It is all in the light of stimulating your sales through making room for a broader customer base. Any process in this world is based on a climate of, breaking grou...read more

by Marie Hurley

Every customer is important for a business in its infancy. As the business grows and becomes more stable you can afford to become more discerning in your choice of customer. Most companies have a range of customers. A h...read more

by Ben Hughes

Have you ever owned a business and tried to balance the books when they don't quite balance? The problem, you find, is that your worst customer still hasn't paid that outstanding invoice. So you now have a choice, continue...read more

by Ian Buchanan

There's no doubt about it; occasionally the customer is not always right, and indeed a few should be sacrificed because their demands are more debilitating than their custom is worth. Small businesses need to be especially...read more

by Ivan-ac

I discovered this in my own experiences managing a gas station, then a professional kitchen. Bad customers are bad for business. The boss in the first instance (gas station) knew this and agreed. The second boss (restauran...read more

by B.A Smythe

Fire your customers? I know it sounds insane, after all they are the ones responsible for your revenue, right? In some cases, no. We have be taught that the customer is always right, and some customers have taken advantage...read more

by Marco Angioni II

If you run or own a business, you may use an accounting method that allows for customers to pay at a later date. This account is known as the "accounts receivable" account. Basically, this account represents the money th...read more

by Angela Russell

We all know that the old saying, "The customer is always right." just isn't true. As a business owner or manager, you know that while the customer is not always right, they should always be satisfied. Some people cannot b...read more

by Murphy Spoyles

No matter what business you're in, customers are hard to come by. So it's only natural to be repulsed by the idea of firing them. Winning and retaining customers is fundamental in business, and it's just plain counter in...read more

by Dave Origano

Did you ever fire a customer? Telling him to go away and never return, maybe throwing his money after him to be nice? I've done it several times and now instructed my Helpdesk Team to do the same. Sometimes I get report...read more

by Scott Heritage

Firing your customers might sound like a very counterproductive and plainly odd thing to do if the aim of your business is to actually make any money, which it usually is. Building a good customer base is one of the first ...read more

by Sandra Selley

Firing your customer might sound like a really strange concept to you. Shouldn't we be thankful for any business we get? Isn't it all about sales value, i.e. the money coming in? No, it isn't actually. As a profitable b...read more

by David Maughan

The CFO is wringing his hands trying to figure out exactly why you are wanting to get rid of 20-30 revenue producing customers. It is difficult for him to understand that while removing the bottom 20-30 customers, it makes...read more