by Jim Smoot
One of the best things you can do to improve your wait staffs productivity is to provide them with adequate training. I've worked in many restaurants over the years, and it's surprising the number of places that the train...read more
by Suzy Tan
Customers usually go back to restaurants not only for the good food being served but also because of excellent service. As in any other businesses, a restaurant's greatest asset (probably even more than the quality of food...read more
People are motivated by a feeling of importance. If a person feels his job is essential and valuable to the organization, he will be highly motivated to do a superior job. Genuinely show appreciation for what the staf...read more
by Impetuous
Shorten their walk and time spent going to and from the point of sale terminal. This is the key to making the wait staff more productive. They are not with customers and they are getting tired when they have to walk a lo...read more
As restaurant managers we constantly have numerous "irons in the fire" not the least of which is getting servers to do what they are supposed to do when they are supposed to do it. I hope that these small steps...read more
by Ms Zola
Increase business by providing customers with a pleasant dining experience. A big part of this experience has to do with the wait staff so it is imperative that the staff be trained to be attentive, pleasant, and sensativ...read more
by Autres
Restaurants aren't like any other service industry in the fact that people don't use food for an extended period of time; they have to come back. Productivity is the result of good layout planning meeting realistic standa...read more
Have you ever heard someone say, "that restaurant has good food, but the service is terrible,"? More than anything else, bad service taints an otherwise pleasant dinning experience. Getting your employees to buy into this ...read more
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