The risks of customer service outsourcing 4 Articles

by Kanwar Rais

Customer service is an important part of complete sales cycle of any company. It not only assure loyality of existing customers but also prvides solid base for new business from existing customers. Based on my experince as...read more

by Steven Lambert

Customer Service Outsourcing Call centre outsourcing has many advantages for the off shore companies that enter into it. However, there are great risks attached to such strategies and these have to be faced if t...read more

by Faisal Farrukh

Risks Of Doing Business In India The most important serious risks of doing business in India is that too many competitors will be attracted by a growth situation and enter with unrealistic market share expectations. Sal...read more

by Annie Ireson

Battery hens on the Move Will all UK call centres eventually move abroad? Think of battery hens and what comes to mind? Rows of helpless chickens, starved, unloved and cooped up in tiny cages waiting to be ...read more