People skills for IT people 13 Articles

by Alan Fernald

When I first entered the field of PC Support, I worked for the Japanese branch of a large American corporation. One of the most important lessons I ever learned, was taught to me by one of the workers there. I was maki...read more

by Eric Wolf

The term "IT Person" for many people, even those in the IT field, conjures up the vision of an employee with a wealth of computer knowledge and very few people skills. While there is still a place in many organizations fo...read more

by Erik M. Dell

My major client is the #1 pharmaceutical company in the world and IT is absolutely crucial to them. I deal with individual customers everyday by troubleshooting and repairing problems. Customer service is a job prerequis...read more

by Royce Radcliffe

Even though this might sound contradictory, people skills and IT people go hand in hand. For the programmer who is being promoted to IT management, the new responsibility of working with people can seem a little overwhelmi...read more

by Linda Ann Nickerson

Don't call me Geek! I'm an IT professional! Whether you are a contract employee, in-house staff, or an outside consultant, your demeanor with those you serve can make a world of difference. Professional people skills...read more

by Terry Sullivan

Back in the early 90's, near the end of the DOS era, I became a Computer Systems Trainer/Conversion Specialist for a national temporary staffing company. The company's family-owned management, kicking and screaming all th...read more

by Techbuff

As an IT professional myself, I find it an invaluable tool to posses people skills. I have called technical support before and not told them who I was or what I do only to be belittled by someone who doesn't have a degree ...read more

by Aytac Guley

The easy way of earn money from Internet - Aytac GULEY - Real Estate and Investment Consultant : Click here to Join : http://www.agloco.com/r/BBD N3523 AGLOCO: The Internet's First Economic Network Today's hottes...read more

by The Extraordinary Tourist

If you have no clue about how to relate to people then you probably work in an IT department where shouting at an unco-operative computer is a fail safe last resort. Whilst you may want to throw a hammer through your monit...read more

by Anonomous User1

The biggest problem IT people often face in communicating with non-IT people regards the assumption of knowledge. Too many IT people assume not only too much technical knowledge on the part of those they talk to, but they ...read more

by Lisalove

This is a topic that everyone could write on. I have been in customer service all my life and it is important to have good communication skills. Being a good listener is important because we want the customer to know that ...read more

by Veronica Losh

As an IT professional, one of the biggest issues in developing people skills is finding a way to avoid "geek speak." Ordinary people do not understand the technical terms that we have have absorbed into our everyday langua...read more

by TC

Most people think IT people are geeks who do not go out into the daylight, laugh through their nose, and are unable to carry on a conversation with someone that is not of their "own kind". This old-fashioned idea of IT pe...read more