by Mary Knetter
"Tips for getting the best customer service." It sounds like an oxymoron, doesn't it? Truth be told, the customer can get the best customer service by being the best customer. And that's NOT an oxymoron. Let's face it. ...read more
Society has come to expect good customer service. Customer service requires interaction between the customer and the company that they have purchased a product or service from. Approching the customer service counter can b...read more
by carman
With a failing economy businesses should be focused on customer service more than ever before. This means that we as consumers are in a better position to demand the service we have always deserved but seldom received. A...read more
by Chris Scott
The first thing to remember when you walk into a store is that the cheerful uniformed employees are people who are at their jobs- Just like you when you are at your job. They don't necessarily want to be there, but they ne...read more
by L. Beall
I have been both a customer in stores and worked in customer service in stores. I learned from this that whether you are behind the counter or in front of it you want the person on the other side to be nice to you. When yo...read more
People are always complaining about the terrible service they receive when they arrive at a customer service desk. Sometimes bad service comes from untrained or disgruntled employees, but more often than not, the custome...read more
by Cliff Tooher
The first step to becoming a better customer and getting the best service is to lose the attitude and mindset that The customer is always right. Be honest and ask is that really true? Most likely you will find that it is...read more
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