http://www.helium.com/knowledge/200997-choosing-the-right-point-of-view-when-writing-a-knowledge-article.xml Helium.com > Writing & Rating at Helium > Choosing the right Point of View (POV) for a knowledge article en-us Copyright Helium.com Fri, 13 Mar 2009 23:44:55 GMT Fri, 13 Mar 2009 23:44:55 GMT