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  • 1 of 33

    by Celia Jest

    FIND THE HONOR IN SERVING & WATCH YOUR RESTAURANT PROSPER Restaurant owners: don't kid yourselves. Your customers are not at your restaurant to buy food. Consider for a minute that movie goers don't buy theater tickets...read more

  • 2 of 33

    by Ahava Yardenah

    When it comes to restaurant service, many people have many different opinions and ideas for how things should be done. Yet there are some basic things that should never be overlooked. Waiting Staff: When hiring wait...read more

  • 3 of 33

    by Terri Combs-Orme Ph.D.

    (Resubmit) From all of us moms to waiters and restaurant managers: Please go away, and take that soft drink refill with you. Somehow, experts in the "family restaurant" business have decided that the way to make childre...read more

  • 4 of 33

    by Karen Kennedy

    There are only two things to remember if you want to have great service in your restaurant: 1. You can train nice people to do anything, but you can't train people to be nice! 2. Once you hire nice people, you have to ...read more

  • 5 of 33

    by John Graham

    Restaurants abound in all types of cuisine and all types of lack of cuisine and no writer can cover the gamut. Here I refer only to American new cuisine' that is really an approximation of European presentations. Your r...read more

  • 6 of 33

    by CinR

    Do you want the best dining experience when you go out? Here is what I do and it works almost all of the time. I always introduce myself to the server when they approach my table for the first time. In most cases t...read more

  • 7 of 33

    by John Humble

    Dining out can be a unique experience for the patron but the word unique can be very ambiguous and there are many variables involved that impact the time spent in an environment where service can make all the difference. ...read more

  • 8 of 33

    by Bryce Capodieci

    Unobtrusive style of service at restaurants The unobtrusive style of restaurant service has been lost in many restaurants, especially in the chain franchises. Many of the chain restaurants promote a casual dining experi...read more

  • 9 of 33

    by Cheryl Brand

    Please cook my food well ! If that is my pet peeve that would be it, undercooked food. When I come into your restaurant I would like to be seated quickly, not have to stand and wait for a table. Keep the menus clean! ...read more

  • 10 of 33

    by Jeff Franklin

    Of all industries, restaurant service seems to be lacking consumer regulation altogether. It is a sad fact that society, culture, tradition or customs tolerate so many bad habits and behaviors of restaurant service. Many...read more

  • 11 of 33

    by Linda Lowe

    Tips for improving restaurant service. Make sure you have plenty of waters prepared to suit your guests, especially if there is a huge rush of people, you would have plenty of water to pass out to start out with. ...read more

  • 12 of 33

    by Diane Cavanaugh

    Every restaurant owner wants to be successful! Along with quality and consistency of the food, is the satisfaction of your customers service. Teaching employees some very basic and respectful skills will help ensure improv...read more

  • 13 of 33

    by HIPKA

    Improving customer service starts at the top - with owners and managers. We need to be living pictures of how we want our staff to treat customers. If I don't place a high value on the best customer service possible, then ...read more

  • 14 of 33

    by Jim Smoot

    A misconception among business owners that the type of restaurant you have determines the level of service. That is a monumental misunderstanding of the basics of customer service. The amenities and extras may improve as...read more

  • 15 of 33

    by Isabel Sacks

    After yet another restaurant meal where we were served by a sour faced waitress, waited ages for the food to arrive, which when it did, it was luke warm, and finally, when I felt like my eyebrows had disappeared into my ha...read more

  • 16 of 33

    by Sheila Watson

    What giving T.I.P.S. really means. Way back in our past food service history giving a waiter/waitress a tip meant something more than it does today. T.I.P.S. This abbreviation used to mean: Towards Improved Personal...read more

  • 17 of 33

    by Robert Darmody

    You want to improve service? The most reliable way is to improve the restaurant. Service standards in a neighborhood steakhouse differ from what is expected of a world class, five star dining room. Quality of service...read more

  • 18 of 33

    by W.D. Curl

    Good Resturaunt Service! I am wondering if this dinosaur still exists in our "hurry up and go" world of today? In this day and age billions of dollars are spent each year on dining out. The resturaunt industry depends up...read more

  • 19 of 33

    by Nathan Taylor

    Good food and good service, isn't that what we all want? I believe that it is, but it is not always delivered to us the way we want. It doesn't matter what cuisine we choose to feast on, we want it to be perfect in every w...read more

  • 20 of 33

    by Sidra Sams

    I have waited tables for many years and have met lots of amazing people. I am a "people person" therefore my serving the guests has always been A-1. There are many servers in the business for the wrong reasons. T...read more

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