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The new basics of marketing: A guide for small businesses

by MyKidsInheritance

Created on: April 07, 2008   Last Updated: April 18, 2008

Finding the point to advertising

One of the most important things that you are going to have to learn about getting your new business off the ground is mastering the art of marketing. There are a number of choices and options available to the savvy entrepreneur. These methods can be costly, however, so you will want to research each to determine what might be right for you and the business.

The first step to choosing a marketing method or methods is to determine your target audience. Keep in mind that there are different age groups, genders, ethnicities, and even political affiliations that respond differently to certain ways of marketing. Where does your target audience live? Where do they go to school or work? How much are they willing to spend for your service or product? These are just a few questions that you will want to ask yourself to help determine what is right for your company.

One option you have available is multimedia. This includes television commercials and radio advertising. Both can be very expensive, but you have a lot of freedom to create specific images - think of "branding" your company - and reach many people at once. Within the last decade, arguably the most important type of marketing is the business website on the Internet. Creating a website can indeed be very time consuming, but you will be able to make a wide impression on hundreds of potential customers that you may not otherwise reach through other methods.

If, in fact, you don't target those potential customers with computers or access to the web, print may be the best medium for you. For example, if you are advertising a transportation service for the elderly, you will reach more people with a newspaper advertisement, article, or Letter to the Editor than with the Internet. Newspapers are great places for ads, since most homes receive one or more papers. You may also want to think about using the Yellow Pages to market your business. People often go to these two places if they are specifically looking for a certain service.

You will want to make sure that you keep marketing your business even after you have a steady list of regular customers. In the case of retail stores, business cards, for example, can be placed in every bag with the receipt so that your customer can always remember where he or she purchased an item. You can also print fliers or color brochures, or even have your customers sign up for mailing lists.

No matter what type of method you would prefer to market your business, you will want to make sure that you appear to be professional and leave some memorable advertisements that will give your company and even yourself a good impression. Strive to make both you and your company synonymous with high quality and character. Word of mouth is, and always will be the best endorsement for any business. Remember, a dissatisfied customer always tends to tell more people about a company than a satisfied one. Therefore, excellent customer service and attention to any concerns of your customers or even prospects is certainly the most effective form of marketing.

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