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Finding a good job can be a stressful and mentally exhausting experience. Finding a job that you like can be down right impossible! I've always been the type of person who sees the cup as "half full;" however, my life's philosophy was nearly changed when I began a new job at our local hospital. I had already worked for the hospital in a different position on one of the inpatient units. I was an enthusiastic and hard worker, receiving many praises and high progress reports. I had great expectations when I was offered the front desk position in one of our ambulatory clinics. I loved working with the public and this job would offer me ample opportunity to display my skills.

My first day at work was a little overwhelming as I was sat down at the front desk without as much as a tour of the clinic or an introduction to staff members. I had not been warned coming into the job that the position had a high turnover rate. I would soon learn the reason. "I have an entire clinic to run," the supervisor began. "I don't have the time to sit and babysit you. You can watch me register a few patients, and then you can continue on your own." I was taken back a bit by this. I had not been trained for patient registration or any of the other duties that was expected of me. When I interviewed with the clinic, they never asked about my current skills and didn't think to check my resume or application which clearly noted my current abilities. They had focused merely on my reputation. When I explained this to my supervisor, she looked bewildered. "I assumed you already knew how to operate a front desk." I wasn't sure how to respond, but I improvised. "My current computer programs are in-house related. I require the current outpatient programs for this position." I was then told I would have to "work it out" until she could get me into the classes.

Once the Nurse Manager was informed of the mistake, she second guessed her decision to hire me. Not verbally at first, mind you, but her body language and expressions said it all. I had been in the position all of nine days when she finally called me in her office. At first she didn't say a word. This surprised me, because she always came across as being a very verbal, or for better words, obnoxious person. She also thought very highly of herself. She sat back in her chair with her hands folded in front of her. She then leaned towards me and said, "just between you and me, you are not half the person your former boss bragged you would be."

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