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in operation since the beginning of this country. It has grown to employing 797,795 people, and earning 63 billion dollars of revenue annually. It has the immense task of daily serving seven million customers and collecting mail from 312,000 street mail collection boxes. Despite the vast amount of customers, the USPS is losing a battle with technology. While other mail carriers have great success with their websites, receiving millions of hits a day, the U.S. Postal Service's website takes in a meager three million hits per month. Its site is difficult to navigate and understand, and its tracking service is not complimentary. Therefore, both the site and its services are inconvenient to use. Clearly, the USPS is losing ground to the futureground which private mail carriers are rapidly gaining.

The future of mail service lies in the ability to serve the customer reliably and conveniently. The USPS fails to master these abilities as well as the private carriers. UPS and FedEx promise timely delivery. They can even promise "same-day" delivery. The US Postal Service cannot even come close to competing with this. Its "next day delivery" is not a guarantee, but as promise to "try." The package may or may not be delivered the next day, but the USPS promises to do its best to get it there as close to "on time" as possible. With FedEx and UPS the customer is comforted with a money back guarantee that the delivery will be made on time. This sense of security does not exist when mailing through the post office.
By privatizing the postal service, all mailings would be as easy and reliable as any made through UPS or Federal Express. A private company would have incentive, through competitors, to keep prices low, delivery quick and dependable, and customers satisfied. Competition is what keeps private companies striving for excellence. It is this choice between companies that keeps those companies competing for customer dollars. Currently, the post office is not subject to this kind of competition. As a government program, it has no fear of going out of businessprices may become so exorbitant that people will convert to only sending electronic mail, but it would take an act of Congress to close down the USPS. Though there are many who are against privatizing the U.S. Postal Service, even they cannot deny the power of Darwinian economicsthe strong survive and the weak become extinct. This explains why private mail carriers are expanding and the USPS is cutting back on costs

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