by Elena Neitlich

Created on: February 03, 2008   Last Updated: February 06, 2008

Parents learn quickly that telephones are like magnets to children. With multiple cell phones and land lines ringing, children have greater access to phone communication than ever before, and are more fascinated than ever with their use.

Per Spiderman's creed, "With great power comes great responsibility," children need to be taught early that the telephone is not a toy and that proper behavior is a must for anyone who uses the phone. Parents should always model courteous phone etiquette.

The check list below is a good parenting tool to ensure that children use the phone properly.

Ask to use the phone
To maintain boundaries, it is a good idea to require children to ask before using the phone. Very small children can be tempted to hit the redial button over and over, annoying the person on the receiving end. Older children can while away hours chatting, before parents become aware.

Answer the phone properly
Parents should equip children with a polite greeting for answering the phone. "Hello, may I help you?" or "Hello, who is this speaking please?" are polite salutations and not abrupt like, "Yeah? Who's this?" Unless the child knows who is calling, he should refrain from identifying himself. If the child knows the caller, (the phone is handed to him, or he recognizes the number displayed on the caller I.D. feature) he should say politely, "Hello, this is "Dan"."

When a child answers the phone and it is for someone else, he should politely say, for example, "Yes my mom is here, one moment please while I get her," and always hand the phone to the requested person. Yelling, "MOM, PHONE!" is disrespectful to caller and call recipient and should be curbed immediately. Suspending phone privileges is an effective method of reinforcing ground rules; time out from phone use gives kids an appreciation for the privilege.

Responding to a wrong number appropriately is crucial. Kids should never give personal information of any kind to unknown callers, including their own names or the names of others in the household. A respectful and smart response to a wrong number is, "I am sorry you have the wrong number," and hang up.

Conversing with a stranger over the phone is dangerous. People who prey on children know how to manipulate them into giving personal information. Parents should teach kids to hang up immediately and without saying, "goodbye," if the caller makes them feel even remotely uncomfortable. After hanging up, the child should alert a parent immediately.

Older children,

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