the designated areas?
If customers choose to try on garments in additional sizes or colors, they can foster goodwill by inquiring politely and responding gratefully. After all, who doesn't appreciate a little appreciation?
RETAIL RESPECT: SALES STAFF
In some stores, the sales employees are simply paid hourly wages. In others, they earn bonuses and commissions, based on sales they produce. Regardless, these folks are on their feet for long work shifts, seeking to serve customers. Whether we are window-shopping, browsing or ready to purchase, we should treat these folks kindly and courteously.
Certainly, shoppers may find it somewhat invasive to be ambushed by overambitious sales staffers, upon entering certain stores. Still, a polite "I'm just looking, thank you," can do the trick. After all, these hardworking folks are not social predators; they are simply attempting to earn an honest living.
RETAIL RESPECT: COUNTER CLERKS AND CASHIERS
Big crowds and long checkout lines can quickly exasperate busy shoppers. However, this is usually not the fault of the man or woman behind the counter. Perhaps the store management or the parent company has restricted the number of employees who can be on-the-clock during certain time periods.
Shoppers may do well to browse and make their purchases during off-peak hours. Avoiding the busy lunch hour and pre-dinner time slots can help to trim waiting times.
Standing as patiently as possible and treating checkout staffers with friendly manners does matter! Huffing and puffing and speaking rudely to a cashier may only distract him or her and lead to possible errors. This will only delay a shopper's departure. Neither the testy customer nor the store staffers want this to happen!
To speed up the process, why not remove all apparel items from hangers before handing them to the checkout clerk?
RETAIL RESPECT: STORE MANAGERS
The manager of a retail store carries plenty of responsibility. He or she must serve as middle-man between store employees and the store owners, while supervising employees and ensuring a safe and peaceful work environment. He or she is held accountable for sales results, profits, efficiency, quality control and other performance issues for the retail business.
On the other hand, the store manager is also the final stop for customer inquiries and complaints. Store patrons should consider the variety of responsibilities the manager must carry. If customers have legitimate concerns or complaints, they should try to speak confidentially
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