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I believe there are three good business management practices; 1) Work harder than your people do; 2) Develop a deep and solid relationship with them and; 3) Focus on giving them as much continuing education as possible. Neither of these principles are revolutionary, but they are business management practices which are often neglected by business leaders. The first principle is my favorite because it involves you.

People listen to what you say, but they watch what you do. This is why it's important to always work harder than your employees. When you always give a little extra effort and work harder than expected, your employees are going to naturally do the same. I want to point out that your employees will probably never work as hard as you, but they will work harder if you work harder. As the owner and leader of your business you're always going to be the hardest worker, which is natural because you have the greatest opportunity to make a profit from your hard work. Another good business management practice is to develop a solid relationship with your employees.

Often in the huffle shuffle of the everyday work week we forget to sit down, slow down, and take the time to get to know our employees as a person. Many studies and surveys have been done on what employees look for from their employers. Every one of those surveys shows that employees want to know they are appreciated and valued for their hard work. Your job as a business leader is communicate to them that you value and appreciate them as much as possible. Here is an email that I just received on December 28, 2007 from my supervisor, "Hi Christopher! Great information on your conference and I also learned more about you! You have great leadership skills and you impress me everyday with your ambition, positive attitude, diplomacy, maturity and more! It is a pleasure to work with you and you are a HUGE asset to (company name)! I will be out of town for several days and will see you in 2008! Have a safe holiday and see you on Jan. 3rd.I look forward to a positive 2008 for (company name)! I hope to attend your conference!" I have saved this email, and will always save it. How can you read something like this and not become encouraged to work harder and make a difference in your company or nonprofit? The email she sent to me was in reference to a conference that I'm leading, which is the topic of my next principle; focus on giving your employees as much continuing education as possible.

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