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Employees are a company's most important asset as they can either make or break a company's reputation and profitability. This is especially true for those businesses such as cafes, restaurants, and supermarkets etc. where the employees have direct contact with the customer. They are the front line of any business and should always receive the proper training.
Because good employees are so important to the running of a profitable business they should be treated accordingly so as to make sure they are happy in their job. I have noticed on many occasions that happy employees approach their job with a different attitude compared to disgruntled ones. Their work rate is normally up and more importantly they react more positively with customers giving them a good experience, one that will ensure their return.
Knowing how hard it is to come across good staff and after taking the time and expense to train them, no good businessman would let them go for the sake of a few dollars. On the other hand a bad staff member is not only counterproductive, he can cause disharmony among other employees and if they refuse to conform to company policy and standards it would be best to let them go.
So, how to reward your employees? I would say that the best method is to make sure they work under the best conditions, give credit when credit is due and not to dress them down in public when they do something wrong. In these situations it is best done privately and in a manner where the employee is not belittled and is aware of the error and how not to do it again. These few tips are most probably the most cost effective rewards for any business.
Another way would be to have a bonus system where employees are rewarded for any increase in productivity, a method which is beneficial to both employee and employer. One may also consider a bonus for those employees who do not take unnecessary sick leave or who come up with any new cost saving strategies.
Just remember that the best reward to any employee is to treat them as you would want to be treated.
Learn more about this author, Peter Pelliccia.
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