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target, Web 2.0 is intranets' killer application! All the organization that have a worthy infrastructure to sustain a kind of intranet can also sustain a lot of Web 2.0 application, so it is maybe the time to create the Intranet 2.0.
There are no doubt any organization (both profit and not) can take benefit from the Web 2.0 revolution, let's see some real-world example.

In every organization there is a wide variety of documentation that rule the daily life, form employees forms to policies of any kind. The most technological application of this since now was the raw electronic document publication on a intranet, but this is just a tenths of the full potential of document management. It would be good to manage this kind of document in an immediate and most flexible way.
It would be good and it can be done, the answer is straightforward: a wiki. In a change of paradigm, a document, instead of having a busy editor and a lot of puzzled readers, gains tens of reviewers. The same people who read the document can contribute to extend, correct and clarify it. The biggest on-line wiki project clearly shows that this is possible and that, with proper measures, vandalism and errors can be contained under more than acceptable levels.
Another worthy example is a Help-desk system.
How much time does a support group spend solving the same problem all over again in different moments and in different departments? How much work is wasted just because there is no memory of the past problems and their solutions?
A common user does not generally has access to any commercial support system, thought the smarter ones still solve their problems quite efficiently. They simply uses the WWW as a repository of common issues: the right query against any given search engine normally lead to the solution from someone else to the same problem.
Exactly the same thing can be migrated inside the company: a public discussion of the problems (in a forum engine or in a blog, for example) can be very helpful in design phase (software houses use this method since quite sometime), and this later became a true mine for the followers. Once found in a repository of this kind, a problem is immediately solved because the user has full access to a previous discussion where the problem has been troubleshoot, analyzed and solved.
No Help-desk is able to do anything like this, even one with small overhead requirements.
How much company uses (or complains about) complicated photo and media file handling system normally

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