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I do most of my shopping at Wal-Mart - I love the store, but I would never consider doing my banking there. It would be convenient to be able to do all your shopping and banking under one roof, but sometimes convenience doesn't always mean the best quality of service.

I know companies need to expand into different areas to be able to compete in today's market, but I think it's starting to get out of hand, especially when a department store thinks about going into banking. Don't bankers and tellers have to be properly trained to work in a bank? Would Wal-Mart be able to provide the same trained, knowledgeable people in their bank? I work hard for my money, as I'm sure everyone else does, and I don't want to place it in the hands of someone who is inexperienced.

Companies should stick with what they know. Competition is fierce, especially with so many different stores popping up, but when they delve into areas they have no experience in, quality of service is in question. I'm the type of person that when I need a prescription or medical supplies, I go to a drug store because I'm sure that I'm dealing with people trained in that field - when I need my car fixed, I go to a garage or to my car dealership. I can't see myself going to a department store for my banking needs - the two just don't go together.

Why does Wal-Mart feel that they even have to grow bigger into other areas? They are one of the most successful companies in the country - why mess with success by going into unchartered waters like banking? When people think of "Wal-Mart", they think of clothes, shoes, toys, electronics, etc. at low prices and are happy with that - isn't that enough for Wal-Mart? I guess sometimes the mighty dollar is more important than providing quality service and care for products you're well known for. The way I look at it, if something isn't broke, don't try and fix it.

Wal-Mart's expansion into selling groceries should be as far as they go. I admit that I can buy some grocery items cheaper at Wal-Mart, but I still buy most of my groceries at No-Frills or A&P. Wal-Mart, stick to what you do best - selling department store products at low prices and leave the banking to the professionals.

Learn more about this author, Wendy Brooks.
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