by Elise Hines

Created on: July 24, 2007   Last Updated: July 24, 2010

Buying a new Smartphone can be a daunting task, especially to people who do not work in the cellular or IT industry. The cellular carriers, Smartphone companies, and cellular stores go out of their way to take advantage of the average customer. When you watch TV, browse the web, or go shopping, you are constantly bombarded by marketing materials for carriers, services, and devices. It's virtually impossible to keep all of your facts straight which makes you bait for a hungry cellular salesperson.

Before you make a decision about a new Smartphone you must arm yourself with as much knowledge as possible. If you spend time doing research before you walk into a cellular store or purchase devices and services on the web, you could end up saving time, money, and a lot of hassle. If you follow these simple steps, purchasing a Smartphone can be a painless experience.

1. Choose a carrier with the coverage that you need.
Most people would argue that you should set a price range for your new device and services before you choose a carrier. In my experience, this can work against you and end up costing you more money in the long run. If you choose a carrier with the best coverage in the areas you need to use your device, you will have a more pleasant experience with both the service and the device. CDMA carriers like Verizon and Sprint have excellent coverage in most places throughout the US, but if you travel to Europe or Asia, you may not be able to use your device at all. GSM providers like AT&T (formerly Cingular) and T-Mobile might not have seamless coverage throughout the US, but GSM is the most well-developed cellular network throughout the world, so you will be able to travel extensively with your device. The easiest way to find out what company provides the coverage you need would be to ask friends, family, and co-workers. You can also go online and read customer complaints, raves, and reviews on all of the carriers. The Consumerist (http://www.consumerist.com) publishes both positive and negative user experiences along with the newest news about most cellular carriers. If you are still undecided, you can purchase a device and a plan and try it. Most carriers have a buyer's remorse period (10-30 days) in which you can try the device and return it without paying an Early Termination Fee (ETF).

2. Set a price range for both the device and the service.
If you set a price range for the Smartphone and the services you need, you can significantly narrow the competition

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