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qualities. There were few others who were known to be hard task masters, authoritarian and at times were supercilious in demeanor not desirable traits. I remember one supervisor who was so popular with his workers, that they missed him, when he transferred to another location. One of the qualities evident in this supervisor was that he consistently demonstrated excellent interpersonal skills. He was easily accessible to his workers, and perceptive to their needs. He trusted and delegated a lot of responsibility to his subordinates, while maintaining accountability for their actions. Many other supervisors regarded this as a somewhat high risk behavior. The trust that he reposed in his subordinates made them feel empowered to make decisions in their job tasks. They assumed proactive behaviors towards work, and this facilitated a positive attitude, leadership and greater confidence in the employees. It was a rewarding experience for them, working for such a supervisor. Understandably, they were quite disappointed by his absence.

Merely believing the right things is not enough; one must also do the right things to be successful. A boss who can make his employees work efficiently, and yet at the same time make their work a rewarding experience, will lead a successful company. A harmonious and well balanced interpersonal relationship between a supervisor and employee is essential to success. A supervisor who has these qualities will make a positive difference.

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