"ADR" is a term that refers to a number of processes that can be used in assisting parties in resolving disputes and potential conflicts without going to the court.

Most of these processes are voluntary, where the parties to the dispute are in control of the decision on whether to participate in the process and whether to agree to any resolution of the dispute. The parties are assisted in their efforts to reach agreement by a neutral third party (called mediator).

ADVANTAGES:
1.Enhance Party satisfaction :
Permit creative/business-driven solution that court could not order.
Preserve personal or business relationships
Increase satisfaction and thus improve chance of lasting solution

2.ALLOW FLEXIBILITY, CONTROL AND PARTICIPATION
Protect confidentiality
Provide trial-like hearing
Provide opportunity to appear before judicial officer

3.IMPROVE CASE MANAGEMENT
Help parties agree on further conduct of the case
Narrow issues and identify areas of agreement

4.IMPROVE UNDERSTANDING OF CASE
Help get to core of case and sort out issues in dispute
Provide neutral evaluation of the case
Help parties see strengths and weaknesses of positions
Permit direct and informal communication of clients' views
Help parties agree to an informal exchange of key information

5.REDUCE HOSTILITY
Improve communications between parties/attorneys
Decrease hostility

Good luck

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