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Dos and don'ts of management decision making

by Jasmine Paul

Created on: May 26, 2007

Decision making in the workplace is a necessary skill for managers, yet it is often neglected in training. You will find that employers often train managers on reviewing and assessing employee performance regularly, but decision making skills are often neglected.

Do:

1) Do make sure that decisions are not made in a vacuum. Though you are ultimately responsible for the outcome of a decision, other people are affected by it. If there is someone with a vested interest in the decision, make sure you discuss it with them. This will help them prepare for the effects of it, so they aren't taken off guard.

2) Do take all factors into account. This is similar to the prior suggestion, but it is less about consulting people and more about considering all factors that are relevant to the situation. If it will effect workloads or office morale in any way, you need to think about that.

3) Be willing to admit you were wrong if the decision has shown to be inappropriate. This demonstrates a strength of character, and it makes the staff relate to you better.

Don't:

1) Don't waver in your decision if you truly believe in it. You may be able to change it if it seems most appropriate, but stand by your decision if you feel it is the right choice. By wavering, you can send the signal that others may be able to manipulate you into doing things their way.

2) Don't make rash decisions. If an employee makes a huge error in a project, don't automatically discipline or fire the employee without considering the factors involved in the error. Should someone else have noticed the problem also? Often mistakes are made by one person with the knowledge of others.

3) Don't make any decisions outside of the organization's stated mission. This means that you shouldn't take any new projects on that are outside the scope of the organization. As exciting as they may be, they need approval first. If you think it is something the company should consider, consult the top management first.

Ultimately, the main qualities of effective managers are those who are willing to make tough decisions and stand by them, yet be willing to admit mistakes to show their human side if it becomes apparent that the decision was not the most appropriate. Whenever in doubt, talk to someone.

Learn more about this author, Jasmine Paul.
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