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Work emails are meant for work-related business. Thus, before considering whether to talk or email, first understand the nature of message you want to send out. If it is personal, please keep it out of the work email. All electronic communications may be monitored at any time, and a majority of companies are very strict with their rules regarding such. Therefore, knowing when to talk or email is important.
Most work related businesses are better communicated through emails. It is good for future reference. But if is an issue that you might want some more explanation and you believe that the exchange of emails is going to take longer, then you can choose to go talk to the person in question.
Using emails is something office workers should not play around with. Every messsage that you send out there should be professional as you dont know in whose hands it will end it. If you are not happy with a coworker or boss, please dont express your feelings in an email. Go on, meet with them and talk about the issue. Or you can email them and ask when they will be free to talk, as long as you leave out the details in the message. It is a common practice for coworkers to foward emails to unnecessary third parties.
If you are a boss however and you manage a large of group, it is sometimes better to send out an email to all your subordinates at once.
Emails are good but also vulnerable forms of communication, especially if you cant really understand to make a difference between what needs and does not need to be included in the email. So, be careful. If you feel you would rather talk to someone about something that you want to end with just the two of you, you are better off talking.

Learn more about this author, Amon K.
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