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The Know-It-All is one of the most difficult personality types to deal with. They are highly opinionated, arrogant and believe that their knowledge is superior. In other words - they literally think they know it all!
Most people will avoid this personality type at all costs but occasionally we have no choice but to communicate with them.

It's important to understand that Mr. Know-it-all is extremely insecure. This person was probably criticized a lot as a child and has now built up a defensive shield so others won't see him or her as vulnerable or incompetent. They seek respect by trying to become an expert at everything.

That being said, here are some tips for dealing with difficult people:

1.) Recognize that it is useless to argue with this person. You will not win and it only adds fuel to the fire.

2.) Don't take their behavior personally. They behave in this manner with everyone - not just you. You are not the only one who finds them impossible to be around.

3.) Acknowledge their competence and take the time to hear them out. The more you do this the less likely they will feel they have something to prove.

4.) Maintain your sense of humor and go with the flow. You can't change the certified Know-It-All so you might as well work with the current rather than against it.

Dealing with difficult personalities is an exercise in patience. When you think about it, basically the Know-It-All just wants to be heard. If you can remain quiet while they finish arguing with themselves they may actually give you a chance to express your point of view!

Learn more about this author, Dawna Sinclair.
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