Before escaping the horrific world of retail I worked for 24 years in grocery stores and the only thing worse then the rude bitchy customers that I encountered was the fact that the company would bend over backwards to please them instead of lavishing attention on the nice customers. Is it any wonder that the world is becoming increasing uncivil? Below is a list of the things I wish I'd had the nerve to say.
10. Whining won't help you. I am not lying when I say I can't do it or I don't have it. So stop acting like a child.
9. Choose, it's either me or the person on the cell phone. If you want me to wait on you then hang up otherwise go to the back of the line.
8. No, you can not have your deposit back because you changed your mind at the last minute and don't want your order. That is why we required a deposit to insure that we would get some monetary return for the expense that went into the order that you now don't want.
7. I am willing to work with you to make it right but you have to meet me half way; I am not a miracle worker. We have to find common ground.
6. You need to re-evaluate your life, because if you think any mix up on my part is in danger of ruining it then you have a serious problem.
5. The rules apply to everyone. If we make exceptions for bitchy people pretty soon everyone will be bitchy and the world will descend into chaos. Plus then you wouldn't stand out from the crowd.
4. Yelling or being rude to the person who is try to help you solve your dilemma isn't really logical, now is it? If you expect me to get your order right or fix a mix up I think you speak nicely to me, don't you?
3. Get a grip. I am not trying to make your life miserable; I only took this job to earn money.
2. You think you are the most important person in the world, what a coincidence I think I am, so I guess it's a stalemate.
1. A year from now, a month, a day; how important is this going to be to you. In the big scheme of things, is it really worth the aggravation.