by Joseph Wardy

Created on: April 05, 2007   Last Updated: April 13, 2007

To be the best boss:

1) Develop- Peter Drucker once said, " If you have a star, step aside and let them pass you". In partnership, work together on a professional development plan during the annual review. If you can,balance the Division's goals with their aspirations. When possible, offer ownership and support their efforts.

2) Coach- Unlike praise, coaching provides feedback that allows the employee to reach thier potential.Also, periodically coach the employee on the goals set mutually. The employee is kept in the loop and next year's performance review is not a surprise to them.

3) Delegate- The inability to delegate is a control issue. Allow your employee the opportunity to grow and see where development is necessary

4) Listen- Sounds simple. Listening is one of the greatest gifts we can give each other. Listening actively means we are not selective in what we want to hear but open to what we listen to. Listening with compassion allows you to open your heart to what the employee is feeling.

5) Show Empathy- The practice of sympathy is not pragmatic as it focuses on the problem. Empathy is understadning how the employee feels with the goal of working towars a solution

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