by Christina Pomoni

Created on: February 05, 2013

In today’s competitive business environment, more and more organizations implement employee training and development programs in order to enhance organizational performance and develop stronger bonds with their human capital.

It has been shown that employee training is important to organizational success. According to several studies, there is a positive relation between employee training and job satisfaction. Trained employees feel well-respected, and therefore, are less likely to ignore their tasks. During training, employees acquire new skills and capabilities that can help them perform their tasks better and more efficiently. In addition, employee training can lower turnover rates as satisfied employees are less likely to be regularly absent.

Essentially, employee training focuses on four basic fields:

• New employees are trained to familiarize themselves with the organizational mission, vision, culture and working policies

• Existing employees are trained to acquire new skills and competencies

• All employees are trained in case new technology is acquired.

• Employees who are selected for promotion are trained so that they can be prepared to undertake increased responsibilities.

The best way to train your employees is through the “watch and learn how to do it” method. Employees need to understand how to perform their tasks and why the new method is better than the old one. Employees must be trained instead of being told what to do or think in order to derive the benefits of training, which can be summarized as follows:

Better understanding of processes

Through training, employees gain a better understanding of the processes that should be followed in order to perform their tasks more efficiently. By getting adequate training they see how certain tasks can be better implemented and, therefore, are able to improve their performance and enhance their productivity.

Enhanced productivity

Adequate training enhances productivity through improved efficiency. Well-trained employees are inspired to reach greater goals and they constantly raise their expectations by setting new bars. In doing so, there is less wastage of time and resources and the company may outperform the competition.

Less supervision

Well-trained employees are more confident about their skills and know-how and therefore they require less or no supervision at all. They do not need detailed instructions to perform their tasks as they have accumulated knowledge.

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