Contrary to its name, Hotels.com is not just a site for hotel information. Its primary purpose is definitely hotel search and reservation, but it provides ...
The following are the main features of the Hotels.com site:
- Easy to navigate front page with functions to search for hotels and listings of travel deals
- Ability to enter a city and get hotel listings. Travel dates, the number of rooms required, and the number of people traveling is optional information that does not have to be entered in order to get a listing of hotels for a location. If this information is entered, availability and rates will be displayed accordingly.
- Results can be displayed on an interactive map that will also display landmarks and amenities and can be used to narrow search results
- Each hotel has a description, photos, detailed amenities list, area maps, room information, and guest reviews.
- Hotels are rated by guest, which ranks the hotels and provides additional information on the service received.
- Advanced hotel search features to search by a specific address and not just a city as well as by property type and hotel amenities.
- Vacation package searches can be performed to search for airfare in addition to hotel information and to search for an book group travel
- Hotel reservations, airfare, and rental cars that are found through searching the site can be booked directly on-line
- Hotels.com has a customer care center on-line to assist in printing, modifying, or canceling reservations.
Overall, Hotels.com is a useful and well-designed site. It is not overdone, and is easy to navigate and move from one set of information to another. It also provides the extra bonus of allowing side-by-side comparisons of hotels.
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