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Created on: September 01, 2011 Last Updated: September 07, 2011
Methods of Communication
There are three methods of c communication: verbal, non-verbal, and vocal inflection. Only 7% of communication is verbal communication, 55% of communication is non-verbal, and 38% of communication is vocal. Interestingly, it is not what you say; rather, it is how you say it.
Verbal communication or oral communication is the words, punctuation, and grammar used to convey the message. Speaking your message clearly in a voice mail, in a radio broadcast, or in a face-to-face conversation is a learned skill. Words, such as slang and dialects cause misunderstandings in your message. To improve you verbal communication, use words to which the other person can relate. However, the words that you use need to match your body language.
Non-verbal communication or body language conveys more than words; it uses hand gestures, personal space and posture, and facial expressions to animate a conversation or speech. The words that you use may sound confident; however, when you put your hands in your pockets while speaking, then, you are showing your insecurity. Body language communicates how you really feel. Your slouching may be due to exhaustion; however, people will translate a slouched over body posture as a disinterest. Your body stance, eye contact, and facial expressions show their self-confidence, competence, and mood. When your body language matches your words, then, you will communicate effectively.
One of the best speakers today is President Barack Obama because he punctuates each sentence with a vocal inflection. A vocal inflection uses pitch, speed, volume, and tone of voice to convey a message. The enunciation in your voice communicates your mood much more than words do. For instance, a monotone intonation in your voice translates boredom; a slow speed and low pitch intonation translates depression or leave me alone; a high speed and high pitched intonation translates enthusiasm; a quick speed and loud intonation translates anger; and a drawn out speed that is high pitched translates, "I don't believe it!" By using the right words, the right body language, and the right vocal inflection, President Obama shows his audience that he has self-confidence.
The words that you use play only a small part in communicating. In order to be clearly understood, your words, your body language, and your vocal inflection need to match. When you are aware of these elements, then, people will be interested in your idea, your message, and your thoughts.
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