by Wayne Ramsey

Created on: March 20, 2007   Last Updated: April 20, 2007

Working in groups can sometimes be a difficult task, regardless of the background of each group member. Sometimes, during the process of working in a group, conflicts may arise which can cause a great deal of friction amongst group members. This conflict however, while it may create some animosity amongst members, if dealt with in the correct manner, could also provide beneficial discussion that may ultimately lead to a more successful group project. The key, of course, is to find a means of working through these conflicts before they become a hindrance to overall group performance. If members allow a conflict to go unresolved, it could significantly impair the overall outcome of the project, as a result of poor group interactivity. By setting ground rules for group discussions, and adhering to the rules agreed to by all members, group interaction can be productive, and provide successful results both for the group and its' members.

Introduction
From the beginning of man, humankind has been working in groups in order to create simple solutions to complex problems. In the beginning, the problems were significantly different from those that we face in modern day groups. We are no longer working together to create hunting groups in order to bring back the largest of prey. We are now working together to find solutions to everyday business problems. While the scope of group projects has changed significantly throughout time, groups as a whole, have not. The reality is that group interaction is still relatively the same as it was with even our oldest of ancestors. The only real difference is that we as a modern people have learned to better understand the group, and create a more stable environment for all of the members involved. However, even with our knowledge of group formation and interaction, conflict is a factor that will always play a major role in the operation of any group. The reality is that without conflict, there is no need for a group, as the project will inevitably be the voice of the most aggressive. Bringing conflict into the group creates a new dynamic of conversation that if controlled, can truly enhance the overall outcome of group projects.
Defining Group Conflict
In order to best understand group conflict, we have to know the meaning of it. Group conflict is defined as "a manner in which collective social behavior causes groups of individuals to contradict each other". (www.wikipedia.org) These contradictions, can be caused by numerous sociological

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