by Jerome Espinosa Baladad

Created on: July 20, 2010

Chase continues to evolve into one of the country’s leading banks, with branches practically everywhere. Its presence online completely complements the delivery of its services to its targeted customers. When you have a Chase Bank account, chances are, you also have access to online banking. They ask for your email address, and without you thinking much about it, you’ll realize you can access your account online, too.

The experience goes like this:
1) You are shepherded to their online site, complete with your user ID and the password – in case someone was ahead of you with your preferred ID, you’ll be told so. You then think of another ID. The officer in the bank will give you instructions on what will work best so as to access your account online. The system has been designed to swiftly get you sold to the virtues of online banking: convenience and time savings.  And actually, you can try getting your “User ID” online – click on the “go” of the “get a User ID” statement somewhere on the top right portion of the webpage, then follow the procedures and provide the information asked of you online, and you’ll then acquire your ID.

2) Armed with details of your main account with the bank, try accessing or doing a google on “Chase,” and you’ll be led to several links (or even to the bank’s site itself), and feel secure exploring the site. On occasions, you’ll notice being led to a page that tries to sell you some particular service that Chase wants you to consider. But you can always choose to “get into your accounts” by hitting the button that’s usually placed somewhere on the page (probably at the bottom, as Chase continues to redesign its webpages). Then the page leads to another one with selections on “Personal Banking,” “Business,” “Personal Lending,” or “Retirement & Lending.”

3) In each of these current 4 main page selections, you can click on what specific transaction you’d like to do for now, and what’s relevant in your mind now. For example, under “Personal Banking,” you have options for Checking, Credit Cards, Savings, CDs, Debit Cards, Gift Cards, Student Center, and Online Banking & Bill Pay. Even if you’re not logged in, i.e. you haven’t inputted your password, you’ll still be led to pages that read like and have the feel of an ongoing

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