by Isaac Madengu Mangatu

Created on: July 02, 2010   Last Updated: July 04, 2010

I know for a fact that everything and every person has a breaking point. A breaking point is the moment when you either cannot take anymore or just have had enough and want out. Knowledge is power, the application of that knowledge is called wisdom, wisdom to me is knowing the difference between doing, saying or acting is a certain way or not to act in that manner. Whe you know how to react and what to do, that does not qualify for wisdom, it is when you know what to do and doing what you need to that will qualify the wisdom

You might ask why the above is important to know, well, when dealing with people one has to know how to deal with certain personalities at any given time an achieve the desired results. The worst thing when dealing with an idiot is for you to be dragged to their level such that people do cannot tell who the idiot is. There is a saying I heard when I was a kid that had stuck with me over the years, it says "never argue with a fool because people might never know the difference". So true in many ways, that is why wisdom is an essential tool in your kit that will help you deal with rude people.

I have what I call wisdom keys or strategies on how to deal with rude waiters, these strategies work, they have proved to be very useful tools for me and I am confident they will work for anyone who wants to use them. From quietly requesting a new waiter/ waitress, getting up and leaving, calling for a manager and not just leaving a tip, these are the main strategies that will enable one to enjoy their food and restaurant experience that they want. I don not know about many people but when I get to go to a restaurant, I desire a very good and memorable experience because its not always that I go and also its not always that I go out so when I get to go the experience has to be worth my hard earned money.

The very first strategy I would employ is quietly asking the waiter for a private moment and that would be only after you have ordered and received your food. I have witnessed waiters who will drop food on the floor as retaliation when they hear what they do not want to hear. It is human nature for one to shout when they are wronged, we all want everyone to see how upset we are and sometimes it is with good reason.  Shouting might get us attention but it might just get the situation bad, mostly it is a very bad idea to call out a rude waiter in a busy restaurant, you only get the waiter and the other staff agitated

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