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The advantages and disadvantages of using Wells Fargo online banking

by Juan Leer

Created on: November 18, 2009

With any bank, there are always going to be different advantages and disadvantages. Choosing a bank is an important decision to make for a person. As a bank is the place where you keep one of your most important possessions (your money), you can't be too careful when choosing who to bank with. In the age that we live in, with increasing technology, online accounts, identity theft, etc, having a bank that you can trust is absolutely vital. If you're putting all of your money somewhere, you have to be sure that they are going to take care of you, and do everything possible to take care of your money. That is why I love banking with Wells Fargo.

I have been banking for a few years now with Wells Fargo and I couldn't be happier. With excellent service and lots of tools that are easy to use at my disposal, banking with Wells Fargo has been an excellent experience for me, as I always feel as if I can trust them to take care of me and my money. They have always taken good care of me if I have had any problems (which have been very few) and always make sure that I am getting top notch service.

One thing I like is that with Wells Fargo you have the capability of doing all of your banking online for free. With this you can check your account(s) 24 hours a day to make sure there are no errors. You can also easily transfer money right from your computer in a manner of seconds, which is great for paying bills and other things of that nature.

Another thing that I like is that I also have a credit card through Wells Fargo. Granted, the interest rate, etc. are not very good, but that doesn't matter so much because I am easily able to pay it off online. Because I can see that balance online as well, I can quickly and easily transfer the money to pay off any credit card bill in a matter of seconds.

I have had a little experience with their customer service as well, which I found to be outstanding. Someone made a fraudulent charge online with my credit card, and I called Wells Fargo directly to talk to them about it. They were very helpful and sensitive to my situation, and we were able to get the matter resolved rather quickly. Within a matter of minutes, the charge was canceled, my card was canceled, and they sent me a new card. The customer service was quick, friendly, and very helpful.

So with many great features and ease of use, Wells Fargo is where I do most of my banking, and I couldn't be happier about it. It's extremely important in this day and age to have a bank that you can trust, and from my experience, Wells Fargo is a bank that you can trust.

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