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Servant leadership is a new business management concept

by Jim McGrath

Created on: November 14, 2009

Continuing the Journey to the East

There is an interesting passage in The Journey to the East that sums up why this book is a tribute to the concept of servant- leadership. In the exchange, Leo is defining the Law of Service to H.H. His quote is He who wishes to live long must serve, but he who wishes to rule does not live long.

H.H. then asks the question Then why do so many strive to rule?

Leo's response is poignant and worth further review. He replies, Because they do not understand. There are few who are born to be masters; they remain happy and healthy. But all the others who have only become masters through endeavor, end in nothing.

To me, this means that it is important to an individual to find meaning in life, to find something which makes oneself happy, to find joy in one's work. A pursuit with true meaning is found in the life of service, as opposed to a life obsessed with the desire to control, dominate, or manipulate. Those that live to serve others are happier and healthier than those who seek domination in their pursuit of power.

Perhaps it was this quote, or others like it, that inspired Robert Greenleaf to coin the phrase, servant leadership. Further reading found a background on Greenleaf. His own work history was impressive, spanning 65 years, with only the last 25 devoted to his academic and writing projects. For the first 40 or so years of his career, Greenleaf was a manager and consultant at AT&T. Finding inspiration from Hesse's book, Greenleaf used the term servant leadership in a 1970 essay entitled The Servant as Leader. In it, he explores the notion that a great leader must first be one who serves. Finding that his theory was well accepted, Greenleaf continued to compose essays on the subject, while finding receptive audiences at his public lectures on the subject. While known as a business management term, the author angled his lens in different directions with the concept to look at topics such as the teacher, the institution and the trustee as servant.

By definition, Greenleaf's view of servant leadership is devoted to several ideals. These include, increased service to others, a holistic approach to work, promoting a sense of community and the sharing of power in decision making. It is more than a way to work, it is a way of life, a self-promotion of character. By nature, it is a lifelong process working toward the growth of self-awareness. By developing and practicing certain habits, one is introduced to a better way

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